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End User License Agreement

Version 2026-09-28 · Last updated: 28 September 2026

This agreement is between you (the organisation that installs or uses the software) and MetaWiFi Aegis, trading as MetaWiFi Aegis, KvK 94603677, Westerholstraat 3, 5961 BG Limburg, The Netherlands. It covers the MetaWiFi Aegis software in every form we deliver it: the virtual appliance (OVA), the physical appliance, container images, updates and the setup and update scripts that come with them. Together we call this "the software".

By downloading, installing, activating or using the software you accept this agreement. If you do not accept it, do not install the software and delete any copy you have. Our Terms & Conditions govern the purchase of licenses and appliances; this agreement governs the use of the software itself.

1. What you may do

We grant you a non-exclusive, non-transferable license to install and run the software on your own infrastructure for monitoring your own network, or the network of a customer you manage under a written agreement, for the term and the monitored-device tier of your license. A trial license gives the same right for thirty days.

One license is bound to one appliance. The license key is tied to the hardware identity of the appliance it is activated on. You may move a license to a replacement appliance; contact us and we will reissue the key.

You may make copies of the software for backup and for recovery of your appliance.

2. What you may not do

You may not, and may not let anyone else:

  • copy, publish, sell, rent, lease, lend or otherwise distribute the software or any part of it;
  • decompile, disassemble, reverse engineer or otherwise try to derive the source code, design or algorithms of the software, or extract the software from the appliance for that purpose, beyond what the law allows you to do regardless of this agreement;
  • modify the software or make derivative works of it, other than the configuration the software itself provides for;
  • remove, disable or work around the license check, the device limit of your tier, the trial period or any other technical measure in the software;
  • use one license key on more than one appliance at a time;
  • use the registry credentials or update mechanism built into the appliance for anything other than updating that appliance;
  • use the software to build a competing product, or use it to provide monitoring as a service to third parties, unless you have a written agreement with us that allows it;
  • provide the software, its code or any part of it to an artificial-intelligence system, language model or machine-learning service, or use it to train, fine-tune or prompt one, in order to analyse, reproduce, translate or rebuild the software, its design or any part of it;
  • remove or change our copyright notices, trademarks or license information.

3. Ownership

The software is licensed, not sold. We and our licensors keep all rights, title and interest in the software, including all intellectual property rights. Open-source components in the software are covered by their own licenses, which prevail for those components; the list is available on request.

The data the software collects from your network, and the configuration you enter, are yours. They stay on your appliance.

4. The appliance

The appliance contains an operating system, container runtime and the software, and gives you full administrative access so you can operate it on your own network. That access is for operating, backing up and troubleshooting the appliance. It does not extend the rights in section 1 or lift the restrictions in section 2.

The software needs outbound HTTPS access to our license server to activate and periodically re-validate a license, and to our image registry to download updates. During these checks the appliance sends its license key, hardware identity, software version, the contact details you entered at activation and the version of this agreement you accepted. We do not receive your network data. See our Privacy Policy.

5. Trial, term and termination

Without a license key the software runs for 24 hours from the first boot of the appliance. Registering the free trial key turns that into a trial of thirty days, counted from the first activation of a trial key on that appliance; activating another trial key does not restart it. When the trial ends, the software stops monitoring devices until a paid license is activated. A paid license runs for the term you bought; when it expires and is not renewed, the software stops monitoring devices but keeps your configuration and data so you can renew and continue.

We may end this agreement if you break it and do not fix the breach within fourteen days of our notice, or immediately if the breach cannot be fixed. On termination you must stop using the software and delete all copies, including any copies you made for backup.

6. Updates and support

We publish updates through the update mechanism in the appliance. Updates are part of the software and fall under this agreement. Support is included with a paid license as described on our website or in your quote; we may ask you to install the current version before we handle a support request.

7. Warranty

The software is provided "as is". We do not promise that it is free of errors or that it will work without interruption, or that it will detect every fault in your network. Nothing in this agreement limits rights that cannot be limited under applicable law.

8. Liability

To the extent permitted by law, our total liability under this agreement is limited to the amount you paid for the license in the twelve months before the event giving rise to the claim. We are not liable for indirect damage, loss of profit, loss of data or damage caused by a network problem the software did not detect or report. This limit does not apply to damage caused by our intent or gross negligence.

9. Verification

The license server records activations per license key and hardware identity. If we have a reasonable indication that the software is used outside this agreement, we may ask you to confirm how many appliances run the software and under which keys, and you will answer within thirty days.

10. Recorded acceptance

A license is activated by checking the box that accepts this agreement. The appliance records the version accepted, the time and the user who accepted it, and our license server records them with the time and address it received them. That record is evidence of your acceptance.

11. Penalty for breach

If you break section 2, you owe us a penalty of €10,000 for each breach, plus €1,000 for each day the breach continues after our notice, up to €100,000 per breach. The penalty is due immediately, without a demand or notice of default. It comes on top of, and does not replace, our right to full compensation of our damage and our other remedies, such as an order to stop the breach.

12. Changes to this agreement

We may change this agreement for new versions of the software. The version of the agreement that applies is the one published on this page at the time you install or update the software. We keep the version and date at the top of this page current.

13. Governing law

This agreement is governed by the law of the Netherlands. Disputes will be submitted to the competent court in the Netherlands.

14. Contact

Questions about this agreement? Email [email protected] or call +31 (0)77 770 3364.