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Privacy Policy

Last updated: 14 June 2026

This policy explains how MetaWiFi Aegis (MetaWiFi Aegis) processes personal data in connection with this website and the sale of MetaWiFi Aegis licenses. We process personal data in accordance with the EU General Data Protection Regulation (GDPR / AVG).

1. Controller

  • MetaWiFi Aegis
  • Westerholstraat 3, 5961 BG Limburg, The Netherlands
  • KvK: 94603677 · VAT/BTW: NL004081193B35
  • Contact: [email protected]

2. What we collect and why

  • Contact & sales requests: name, email, phone, company and your message, so we can respond to your request. Legal basis: consent / pre-contractual steps.
  • Purchases, email address and order details, to process the payment, issue and deliver your license key, and meet our legal (tax) obligations. Legal basis: performance of a contract and legal obligation.
  • Service contracts: company or contact name, billing address, email and (if given) VAT number, so we can invoice you and collect by SEPA direct debit. Mollie holds the mandate itself; the invoicing details are held by us, because a payment provider does not issue invoices. We also record the moment you authorised the direct debit and the IP address it came from, as evidence of that authorisation if a collection is ever disputed. Legal basis: performance of a contract, legal obligation (invoicing) and legitimate interest (proof of mandate).
  • License activation, when the software activates a license it sends a hardware identifier and, optionally, the email/company entered during setup, the version of the End User License Agreement accepted with the name of the user who accepted it, plus the public IP address of the request, to validate the license, record the acceptance and prevent abuse. Legal basis: legitimate interest and performance of a contract.

3. Payments

Payments are handled by Mollie B.V. as an independent payment service provider. Your payment details are processed by Mollie and are not stored by us. See Mollie’s own privacy statement for details.

4. Processors and third parties

We share data only with service providers that help us run the service, such as our payment provider (Mollie), our accounting software (e-Boekhouden.nl, which issues and sends the invoices for service contracts), email delivery (SMTP provider) and hosting. These act as our processors under appropriate agreements. We do not sell personal data.

5. Retention

We keep order and invoicing data for as long as required by law (in the Netherlands, up to 7 years for tax records). Contact-form data is kept only as long as needed to handle your request. A subscription offer that is never accepted — and which may hold the details we filled in for you — is emptied of personal data once the link has expired or been withdrawn, since there is then nothing left to invoice.

6. Your rights

You have the right to access, rectify, erase, restrict or port your data, and to object to processing. To exercise these rights, email [email protected]. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Cookies

This site uses only a strictly-necessary session cookie for the admin area; it is not used for tracking or advertising. No consent banner is required for strictly-necessary cookies.

8. Contact

Questions about your data? Email [email protected] or call +31 (0)77 770 3364.

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Contact [email protected] +31 (0)77 770 3364
MetaWiFi Aegis Westerholstraat 3 5961 BG Limburg The Netherlands
© 2026 MetaWiFi Aegis · KvK 94603677 · VAT NL004081193B35 Terms & Conditions License Agreement Refund & Cancellation Privacy Policy

AEGIS® is a registered trademark of MetaWiFi Aegis in the Benelux, BOIP registration 1552037.

Cisco, Catalyst, F5, BIG-IP, FortiGate, Cambium Networks, Infoblox and Teltonika are trademarks of their respective owners. MetaWiFi is an independent vendor and is not affiliated with, endorsed by or sponsored by any of them; the names and marks are used only to state which equipment Aegis monitors.